Privacy Policy

1. Scope

This Privacy Policy applies to the FalloutHosting website, customer dashboard, checkout flow, transfer flow, support communications, and related services operated under the FalloutHosting brand by FalloutHosting LLC and Web Projects LLC. In this policy, “FalloutHosting,” “we,” “us,” and “our” refer to FalloutHosting LLC and Web Projects LLC together where they operate or support the service.

2. Information we collect

We may collect the information you provide directly to us, including your name, email address, password hash, billing address, company information, domain name, order details, support messages, and payment-related records. We may also collect service information that is necessary to operate hosting accounts, such as product selections, subscription status, provisioning notes, server details, and security or fraud-prevention logs.

3. How we use your information

We use personal information to create and manage customer accounts, provide hosting and related services, process payments, send account and service notices, deliver verification emails, provide order confirmations, issue server details, prevent abuse, troubleshoot problems, improve the service, and comply with legal or accounting obligations. We also use information to respond to support requests and to maintain service continuity for billing, renewals, and ownership transfers.

4. Legal basis and service operation

We process information where it is necessary to perform a contract with you, where it is necessary for our legitimate interests in operating and securing the platform, where we must comply with legal obligations, or where you have provided consent. If you choose not to provide certain information, some parts of the service may not be available to you or may not function correctly.

5. Payments and financial data

Payments are processed through third-party payment providers and banking partners. We do not store full raw card data in ordinary customer-facing application views. We may retain limited transaction records, billing metadata, payment status information, and related operational records so we can confirm successful payments, manage subscriptions, investigate failed transactions, and respond to support or refund requests.

6. Disclosure of information

We may share information with service providers and technical partners that help us operate the platform, including hosting infrastructure vendors, payment processors, email delivery providers, and support or fraud-prevention tools, but only to the extent reasonably necessary to provide the service. We may also disclose information if required by law, legal process, court order, regulatory request, or to protect the rights, safety, systems, customers, or property of FalloutHosting, FalloutHosting LLC, Web Projects LLC, or others.

7. Data retention

We retain account, billing, support, and operational records only for as long as reasonably necessary to provide services, enforce our terms, maintain financial and legal records, resolve disputes, prevent abuse, and support legitimate business operations. Retention periods may vary depending on the type of record and legal or operational requirements.

8. Security

We use administrative, contractual, and technical safeguards that are reasonable for the type of service we provide. No method of transmission or storage is perfectly secure, but we take steps intended to reduce unauthorized access, misuse, loss, or disclosure of personal information. Customers are responsible for maintaining the confidentiality of account credentials and for protecting their own devices and access methods.

9. Your rights and choices

Depending on your location and applicable law, you may have rights to request access to your personal information, request correction of inaccurate information, request deletion of certain information, object to certain processing, or request a copy of information you provided to us. We may need to verify your identity before responding to privacy-related requests, and some information may be retained where required for legal, accounting, security, fraud-prevention, or service-completion purposes.

10. Cookies and analytics

FalloutHosting may use cookies, sessions, local storage, and related technologies to maintain login state, secure forms, improve usability, remember preferences, support checkout, measure performance, and operate core website functionality. If analytics or performance tools are enabled, they are used to understand product performance and improve customer experience.

11. International use

Because FalloutHosting serves customers online, information may be processed in more than one jurisdiction depending on the hosting, support, billing, and email systems used to operate the service. By using the platform, you understand that information may be processed where our systems, vendors, or support teams operate, subject to reasonable safeguards and applicable law.

12. Contact

For privacy questions, account requests, or data protection inquiries, contact support@fallouthosting.com. References in this Privacy Policy to FalloutHosting include operations carried out by FalloutHosting LLC and Web Projects LLC in relation to the platform.